RESERVATION
How to book directly with the hotel?
Reservations can be made through online booking engine. As an alternative, you can contact us through e-mail (reservas@meliamoz.com) or telephone (+ 351) 258 206 003 97.
How to cancel or change a reservation made through our website?
It is possible to change the reservation status in the hotel’s website.
How to reserve a cradle?
Please contact the hotel for this purpose, or in case of online booking, your request shoud be mentioned in observations.
How should I guarantee a room with a single bed or a double bed?
Through the reservation, you can add a note requesting the type of bed.
How to do a group reservation?
Directly with the hotel or through the hotel’s website mentioning the need of a group reservation.
How to guarantee a room in a higher floor?
Request while making the reservation, in the comments area, special requests or during the check-in.
What are the advantages of booking directly through the hotel’s website?
The main advantage is: promotional rates available.